Detailed feature reference

Explore every SkillProof capability.

Browse 124 current capabilities across staff training, evidence, policies, lightweight internal Activities, CPD, appraisals, registrations, reminders, reporting, Consultancy client portfolios and the Partner Programme. Each entry explains what it does and how it is available.

Reviewed against the current product

Last checked 31 July 2026. Availability may vary by plan, controlled rollout, separate subscription or Partner Programme approval.

Compare exact plan details

124 capabilities shown.

Plan keyStarterGrowthProfessionalEnterprise

People, organisation and access

12 capabilities

Structure teams, maintain staff records and give people the right level of access.

Explore staff training records
  • Staff records

    Create and maintain personal, employment, role and organisational details for staff without treating every login account as a staff record.

  • Sites

    Organise staff, requirements and reporting by active sites.

  • Departments

    Group staff and management scope by department.

  • Manager hierarchy and scoped teams

    Give managers access to assigned staff, departments or reporting lines without exposing unrelated teams.

  • Standard user roles

    Owner, Admin/HR, Manager, Employee and Viewer roles provide different levels of access.

  • Custom role permissions

    Override standard role capabilities with organisation-specific permission controls.

  • Employee self-service

    Linked staff can see and act on their own training, evidence, activities, registrations and development workflows.

  • User invitations and access removal

    Invite users, resend or cancel invitations, link staff portal access and remove access when required.

  • Staff lifecycle and leaver handling

    Record staff status changes and use a governed review step when someone leaves.

  • Bulk staff import

    Import staff and related structured data from CSV with validation and error records.

  • Portal branding

    Apply organisation identity, logo and portal presentation settings.

  • Personal work profile

    Let a linked staff user view their recorded work details, role, site, department and manager information.

Training and requirements

15 capabilities

Set the right requirements, record completion and see the current position across your workforce.

Explore the Training Matrix
  • Training library

    Create, edit, categorise and archive training items that track completion, competency or attendance.

  • Training categories

    Group and maintain training items in organisation-defined categories.

  • Role-based training requirements

    Define required training by role template and apply it automatically to matching staff.

  • Targeted training assignment

    Assign one or more training items to selected staff or organisational targets with a preview step.

  • Training completion records

    Record completion, expiry, provider, reference and supporting notes for staff training.

  • Training expiry monitoring

    Calculate due, expiring, overdue and evidence-related states from training rules and dates.

  • Training Matrix

    Compare staff and requirements in a matrix with current compliance status.

  • Compliance dashboard

    Summarise workforce compliance, priorities and key status indicators.

  • Action Centre

    Bring overdue training, missing evidence and other current actions into one operational queue.

  • Compliance exceptions

    Request, approve, reject and cancel time-bound exceptions with reasons and an audit record.

    Scope: An exception records an organisation decision; it does not certify regulatory compliance.

  • Pathways

    Create ordered routes across training, Activities, Sessions and Reviews. Required steps contribute to one tracked Pathway outcome.

  • Versioned Pathways

    Publishing a changed Pathway creates a new internal version while existing awards retain the version satisfied.

    Scope: Do not generalise this as full document version control across every SkillProof record.

  • Completion awards and proof events

    Create an attributable completion award from satisfied activities or session outcomes and retain its proof source.

    Scope: A SkillProof completion award is an organisation record, not an externally accredited qualification.

  • Personal training passport

    Give linked staff a consolidated view of assigned training, completion dates, renewal dates, evidence status and next actions.

  • External completion feeds

    Create named LMS, ESR, HR or provider sources. Repeatedly upload completion CSV feeds, match rows and review them before creating accepted proof.

    Scope: The verified workflow is CSV feed import with manual review, not a live API integration or automatic trusted acceptance.

Evidence and certificates

9 capabilities

Request, collect, review and track the proof behind training and compliance records.

Explore evidence tracking
  • Evidence upload

    Upload supporting evidence against training records and staff requirements.

  • Evidence document vault

    Store and retrieve organisation-scoped evidence documents with record links and metadata.

  • Evidence requirements

    Configure whether a training item requires evidence and reflect missing or pending proof in compliance status.

  • Evidence requests

    Send a request for evidence and track it through submission and review.

  • Tokenised external evidence submission

    Allow a recipient to respond to a specific evidence request through a controlled tokenised page.

    Scope: Do not describe this as unrestricted public file sharing.

  • Evidence review queue

    Review submitted evidence and approve or reject it with status and reviewer history.

  • Evidence status tracking

    Distinguish missing, requested, uploaded for review, approved and rejected evidence states.

  • Personal certificates and evidence library

    Let linked staff view approved evidence files and upload or replace proof for training that requires it.

  • External evidence location tracking

    Record when an agency or external provider holds the evidence. Keep its name or reference with the staff or completion record.

    Scope: This records the declared evidence location; it does not fetch or verify the external document automatically.

Activities, assessments and sessions

14 capabilities

Run internal checks, forms, assessments and instructor-led training with recorded outcomes.

Explore competency workflows
  • Activity library

    Create and manage reusable organisation activities for checks, forms and sign-offs.

  • Configurable forms and checklists

    Build activities with questions, choices, confirmations and structured response requirements.

  • Declarations, competency checks and manager sign-off

    Configure internal declaration, competency and reviewer sign-off activities.

  • Targeted activity assignment

    Assign activities to the intended staff without exposing them to unrelated users.

  • Tests and assessments

    Deliver structured internal assessments with questions, submissions and recorded results.

  • Assessment review

    Review a submission and record the decision or outcome under controlled permissions.

  • Assessment version preservation

    Create a replacement assessment version while retaining historic submissions against the version completed.

    Scope: Do not generalise this as universal document version control.

  • Session Types

    Define reusable session formats, training links and completion behaviour.

  • Session event scheduling

    Schedule dated events with trainer, audience, location or online meeting link and capacity.

  • Session audience rules

    Limit discoverability and booking to relevant sites, departments, role templates or invited staff.

  • Session invitations, booking and capacity

    Invite or book staff, allow controlled self-booking, enforce capacity and record cancellations.

  • Session calendar invitations

    Send calendar-compatible invitations and updates that link recipients back to the governed SkillProof session record.

    Scope: This is email/calendar-invite delivery, not a two-way Google or Microsoft calendar integration.

  • Attendance recording

    Record full, partial or missed attendance independently from competency outcome.

  • Trainer outcome and completion proof

    Record trainer competency outcomes and use them as governed completion evidence when configured.

    Scope: Outcome meaning is defined by the organisation's training item and Pathway, not external accreditation.

Policies

8 capabilities

Keep policy documents, audiences, review dates, acknowledgements and related activities together.

Explore policy management
  • Policy library

    Create governed policy records with an uploaded document, metadata and current publication state.

  • Policy ownership, review and expiry metadata

    Record policy owner or author, publication, review and expiry dates, and organisational scope.

  • Policy audiences

    Target policies to relevant staff using organisation audience rules.

  • Policy acknowledgements

    Record staff acknowledgement against a specific policy version and show current, pending and previous counts.

    Scope: An acknowledgement is not a legally defined electronic signature or proof that content was read and understood.

  • Policy-linked activities

    Use an activity, check or declaration as a governed completion step for a policy.

  • Policy audit log

    Show policy changes, document access and governance actions in a policy-specific history.

  • Policy archive and reactivation

    Archive or reactivate policy records without deleting their retained history.

  • Policy version history

    Publish replacement policy versions, retain document history and preserve version-linked acknowledgement records.

    Scope: When re-read is required, previous acknowledgements are superseded and pending acknowledgements are created for the current audience. Linked activities are pointed at the new version.

Professional registrations and checks

6 capabilities

Track registrations, licences, supporting evidence, internal checks and renewal dates.

Explore registration tracking
  • Standard UK registration and check types

    Track configured UK professional registers, memberships, licences and workforce checks without claiming live regulator integration.

    Scope: Registers are organisation-maintained records; there is no automatic regulator verification.

  • Professional registration records

    Record identifiers, dates, status and structured details against staff profiles.

  • Registration attachments

    Attach supporting evidence to a professional registration record.

  • Registration checks and review

    Record internal verification checks and review employee-submitted registration details.

    Scope: This records a human check; it is not automated verification against a regulator database.

  • Registration renewal reminders

    Identify expiring or overdue registrations and send contextual renewal reminders.

  • Custom registration types and fields

    Define organisation-specific registration types and structured fields.

CPD, appraisals and development

16 capabilities

Connect CPD records, appraisal preparation, reviews, objectives and follow-up actions.

Explore CPD tracking
  • CPD records

    Record structured continuing professional development activity against a linked staff profile.

  • CPD categories and cycles

    Organise CPD records by category and apply organisation CPD cycle settings.

  • Role-scoped finance CPD summaries

    Keep retail investment adviser, pension transfer specialist and applicable long-term insurance distribution CPD records in separate role-scoped summaries.

    Scope: The firm decides which roles apply. SkillProof records hours and evidence; it does not assess competence or certify regulatory compliance.

  • Personal CPD view

    Linked users can view and add their own CPD records. Authorised managers keep separate organisation and managed-team views.

  • Multiple CPD schemes per person

    Create organisation-defined schemes or use optional sector templates. Assign multiple effective-dated schemes per person, track progress and allocate learning explicitly.

    Scope: Sector templates are optional. An authorised user decides applicable schemes and selects any permitted reuse. SkillProof does not infer eligibility across schemes.

    Professional and Enterprise · controlled rollout
  • Competence and supervision workflow

    Record competence standards, supervisors, assessments, supervision levels, formal decisions, reassessment dates and supporting evidence in one staff timeline.

    Scope: The organisation defines the standard, decides competence and remains responsible for the suitability of its assessment and supervision arrangements.

    Professional and Enterprise · controlled rollout
  • Consumer Duty staff review

    Bring selected staff training, assessments, evidence and follow-up actions into a controlled Consumer Duty workforce review.

    Scope: This covers workforce evidence only. It excludes product, complaints, fair-value and other customer-outcomes data. It does not prove Consumer Duty compliance.

    Professional and Enterprise · controlled rollout
  • CPD evidence and reminders

    Link evidence to CPD records and remind staff where supporting evidence is needed.

  • Appraisal and review workflow

    Schedule and progress an appraisal through preparation, feedback, meeting record, confirmation and sign-off steps.

  • Custom review templates

    Create reusable review templates with sections and questions.

  • Staff review preparation

    Let the staff member complete structured preparation before the review meeting.

  • Colleague feedback

    Collect optional or required colleague feedback as part of a configured review workflow.

  • Review meeting record and sign-off

    Record meeting outcomes, staff confirmation and manager sign-off in sequence.

    Scope: Sign-off is an internal workflow record, not a legally defined electronic signature.

  • Annual objectives

    Create staff or self-owned objectives with start, target and completion state.

  • Development actions

    Record agreed development or support actions with ownership and progress.

  • Items to discuss and linked records

    Optionally link relevant CPD, objectives, training, evidence or registration records to a review discussion.

Reminders, reporting and audit preparation

17 capabilities

Act before dates pass, report from current records and prepare evidence for review.

Explore automated reminders
  • Finance assurance pack presets

    Prepare defined adviser competence, CPD and SPS, Conduct Rules, supervisor, Consumer Duty and regulatory-change evidence packs from authorised SkillProof records.

    Scope: Packs reflect the SkillProof records and scope selected. They do not certify compliance or include information held elsewhere.

    Professional and Enterprise · controlled rollout
  • Compliance calendar

    Show training dates, evidence actions, sessions, registration renewals and development events in one calendar.

  • Manual and bulk reminders

    Send individual or bulk reminders for current compliance actions.

  • Automated reminder workflows

    Run configured pre-expiry and follow-up reminder workflows with duplicate-send safeguards.

  • Acknowledge and snooze reminders

    Allow a linked staff user to acknowledge or snooze a current reminder workflow.

  • Reminder history

    Retain reminder workflow events and delivery context for review.

  • Reminder templates and test email

    Edit reminder message templates, reset them and send a controlled test email.

  • Email delivery retry and suppression controls

    Let authorised administrators inspect failed operational email and retry eligible messages or resolve suppressions.

    Scope: Do not promise delivery to invalid, blocked or suppressing mailboxes.

  • Compliance reporting dashboard

    Report current compliance position, action counts, due states and workforce coverage.

  • Report filters and saved views

    Filter operational views by relevant organisational dimensions and retain saved view preferences where supported.

    Scope: Do not imply a general-purpose business-intelligence report builder for every data field.

  • Training gap report

    Identify gaps between staff requirements and current training evidence.

  • Temporary workforce report

    Report relevant training and evidence status for temporary or external workforce records.

  • Spreadsheet and CSV exports

    Export matrix, staff, training and report data for controlled offline analysis.

  • Scheduled report exports

    Schedule CSV report delivery to configured recipients and retain run history.

  • Audit Pack

    Generate a structured evidence pack from selected SkillProof records and filters.

    Scope: The pack supports audit preparation; it does not guarantee an audit outcome or replace professional judgement.

  • Organisation audit trail

    Retain attributable events for important organisation and compliance workflow changes.

Plans, billing and onboarding

9 capabilities

Start with the right plan, understand capacity and use editable setup support to get moving.

Compare plans and pricing
  • 14-day free trial

    Start a plan-selected 14-day trial without entering card details.

  • Published plan pricing

    Starter is £49/month or £490/year; Growth £129/month or £1,290/year; Professional £299/month or £2,990/year; Enterprise is custom.

  • Included and expandable staff capacity

    Starter includes 50 staff, Growth 150 and Professional 300. Add-ons raise their limits to 100, 250 and 500. Enterprise is unlimited when agreed.

  • Staff add-on packs

    Add capacity in packs of 10 for £10/month or £100/year within the plan maximum.

  • Site add-on capacity

    Add active-site capacity for £10/month or £100/year per site within the plan maximum.

  • Subscription checkout and billing portal

    Create Stripe checkout sessions, open the customer billing portal and record subscription state when the live environment is configured.

    Scope: Availability depends on correctly configured Stripe and deployment environment settings.

  • Plan changes and cancellation

    Apply same-interval upgrades immediately, schedule downgrades and interval changes for renewal, or request cancellation with capacity guardrails.

    Scope: Upgrades can be prorated immediately. Downgrades and interval changes take effect at renewal with no mid-period refund. All changes are subject to billing state, usage and permissions.

  • Editable sector starter setups

    Apply an editable sector starting point containing example training, role, requirement, category and professional-record structures.

    Scope: Starter content is not regulatory advice, certification or a guarantee of completeness.

  • Financial advice starter setup

    Apply an editable finance starter setup for adviser, mortgage, pension-transfer, insurance-distribution, compliance, supervision, support and senior-manager roles. It includes linked training and professional-record templates.

    Scope: The starter setup is not regulatory advice. It does not guarantee every item applies or that the firm's configuration is complete.

Consultancy and client portfolios

9 capabilities

Work across approved client organisations through the separate SkillProof Consultancy product.

Explore SkillProof Consultancy
  • SkillProof Consultancy subscription

    Create a separate Consultancy workspace with its own trial, subscription, team and client-connection allowances.

    Scope: Client organisations keep their own plans, billing, users and data. A Consultancy subscription does not grant client access automatically.

    Separate Consultancy subscription
  • Client Portfolio

    Give authorised Consultancy users one place to see assigned client connections, access status and high-level portfolio attention indicators.

    Scope: Portfolio summaries do not show employee names, training titles or evidence across clients. Detailed records stay inside the opened client workspace.

    Separate Consultancy subscription
  • Client-owned connection approval

    Invite a client Owner to approve or reject the requested Consultancy access scope before a connection can become active.

    Scope: The invitation alone grants no access. The client must have a usable SkillProof organisation and approve the exact scope.

    Separate Consultancy subscription
  • Scoped delegated client access

    Let a client approve View only or Manage records access, with policy management requiring a separate explicit approval.

    Scope: Delegated users cannot access client billing, ownership, user administration, organisation settings, destructive deletion, restricted certification decisions or regulatory decisions.

    Separate Consultancy subscription
  • Secure client workspace switching

    Open an approved client in an explicit delegated context. A persistent indicator identifies the client and returns to the Consultancy workspace.

    Scope: Every request rechecks the Consultancy account, client connection and user grant. A stored session value alone never grants access.

    Separate Consultancy subscription
  • Consultancy team and client assignments

    Manage Consultancy Owners, Administrators and Consultants, then restrict each Consultant to the client connections explicitly assigned to them.

    Scope: A team role alone does not grant client access. The user needs an active connection assignment plus an enabled, unrevoked grant.

    Separate Consultancy subscription
  • Consultancy billing and client capacity

    Manage monthly or annual Consultancy billing, included clients and users, additional-client quantities and the Consultancy billing portal.

    Scope: Checkout return pages do not grant paid access. Subscription and additional-client capacity change only after verified Stripe events.

    Separate Consultancy subscription
  • Consultancy access reviews and revocation

    Schedule reviews of delegated client access. Stop access when a grant, connection, client entitlement, trial or Consultancy account becomes invalid.

    Scope: The review helps govern access. Clients remain responsible for reviewing and revoking third-party access when circumstances change.

    Separate Consultancy subscription
  • Consultancy access audit history and emails

    Record Consultancy connection and access events and send operational emails for invitations, approvals, rejections, access changes and account status.

    Scope: An email delivery result does not prove the recipient read or acted on it. Server-side records continue to control access.

    Separate Consultancy subscription

Partner programme

3 capabilities

Register referrals, track review status and view commission statements as an approved SkillProof partner.

Explore the Partner Programme
  • Partner Hub

    Give approved Referral and Implementation Partners a workspace to review referral activity, named support contacts and commission status.

    Scope: Access requires SkillProof approval, an active partner account and an organisation Owner or Administrator login. It does not grant access to referred client organisations.

    Approved Partner Programme
  • Referral registration and tracking

    Register referral opportunities, track review status and record partner-visible updates without storing referred client staff records in the referral form.

    Scope: Referral follow-up remains controlled by SkillProof review. The form must not include client staff records or sensitive workforce data.

    Approved Partner Programme
  • Partner commission statements

    View issued commission statements, eligible revenue totals and payment status for qualifying cleared subscription revenue.

    Scope: Statements depend on signed partner terms, eligible revenue and SkillProof issuance. Payment timing follows the partner agreement.

    Approved Partner Programme

Workspace and platform controls

6 capabilities

Configure the workspace, regional settings and organisation-scoped access around your team.

Review security and data protection
  • Organisation-scoped data isolation

    Scope protected data operations to the current organisation and enforce role and data-access guards.

    Scope: Do not turn implementation evidence into an unqualified security certification claim.

  • Workspace module controls

    Enable or disable available workspace modules and review types within the boundaries of the current plan.

    Scope: A workspace toggle cannot unlock a feature excluded from the current plan.

  • Regulatory Monitor

    Check selected official websites daily. Send reviewed updates to authorised people and record decisions, assigned work and supported changes.

    Scope: It is enabled separately for each organisation. It monitors selected websites, not every rule, and an authorised person must review updates. It gives no legal advice and makes no unapproved changes.

  • Per-user display preferences

    Let every authenticated user save their theme, text size, sidebar and navigation-style preferences.

  • Regional and time settings

    Set organisation time-zone and regional behaviour used by dated records, sessions and reminders.

Clear boundaries matter as much as feature lists.

SkillProof manages workforce training and compliance records and includes lightweight internal Activities. It does not provide SCORM or xAPI course delivery or hosted course content, and it does not replace legal, regulatory or professional advice.

SkillProof Consultancy and the Partner Programme are separate from Starter, Growth, Professional and Enterprise. Enterprise SSO, API access, integrations and migration support are scoped services rather than standard self-service switches.

Next step

Check SkillProof against your own requirements.

Start a trial with test data, book a walkthrough or request a free training matrix review to see how your current records could fit.

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